Refund Policy for Body and Baby Products
1. Overview
At Magnumwood.in, we strive to ensure that our customers are completely satisfied with their purchases. Due to the nature of body and baby products, we have specific guidelines regarding returns and refunds to ensure the safety and well-being of our customers.

2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:

The product must be unused, unopened, and in the same condition that you received it.
The product must be in its original packaging.
A receipt or proof of purchase must be provided and video to be sent from the package opening.

3. Non-Refundable Items
Due to hygiene and safety reasons, certain items cannot be returned or refunded. These include:

Opened or used body care products.
Opened or used baby care products.
Products that have been tampered with or are not in their original condition.

4. Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately at Customercare@magnumwood.in with your order number and a detailed description of the issue. We will arrange for a replacement or a refund.

5. Refund Process

To initiate a refund, please follow these steps:

Contact our customer service team at Customercare@magnumwood.in within 7 days of receiving your order.
Provide your order number and the reason for the return. video to be sent from the package opening.
Refund completely depends on Magnumwood.in administration.
If your return is approved, we will provide you with instructions on how to return the product.
Once we receive the returned product and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.